Shipping and Policies

We ship worldwide.

Please view shipping rates calculator when checking out for exact shipping costs.

International order may be subject to duty and custom fees, we are not responsible for these charges. By submitting an order, you agree to pay all applicable fees.

Please make sure shipping address is full and correct to avoid shipping errors.

If an unsuccessful delivery occurs due to an incomplete address, please note that additional shipping fees may apply for the reshipping of your order.

You will get an email confirmation when your payment has been received, along with an additional email when shipped. If you chose to have a tracking number it will be included in the additional email.

All prices are in Canadian Dollars.

All sales are final. Once an order has been confirmed, it is processed automatically and cannot be modified/canceled.

In the case of an incorrect/defective item, contact us at thearcencielmtl@gmail.com.